Services & Pricing

Services for Property Investors (Owners/Clients)

The following is a list of services we typically provide for owners of investment properties. These are flexible and we can add or remove services based on owners'/clients' needs. In addition, we can provide these services on a short-term and long-term basis.

Renting Units

Recommend appropriate rental rates.
Actively market and advertise vacant properties with goal of reducing duration of vacancy.
Answer inquires and show properties to potential tenants.
Screen prospective tenants, which includes conducting reference checks.
Provide weekly updates to clients regarding the status of vacant properties.
Explain and sign Rental Agreement Contract with tenants.

Management of Owners'/Clients' needs

Provide advice regarding compliance with relevant legislation, and enforce the Residential Tenancies Act on behalf of the client.
Advise on ways to maximize profit for property.
Enable clients to own property within the St. John's and Metro area while living outside the geographic area.
Prepare monthly statements, which include a breakdown of income and expenses.
Create an inventory of units' contents.
Conduct routine inspections of properties (schedule depends on clients' preferences).
When tenants vacate, conduct inspection of unit and audit contents inventory.

Management of Tenant and Owner/Client Relationship

Collect and deposit rent payments, ensuring payments are on-time.
Collect and distribute damage deposits.
Respond to tenants' routine inquires and issues, and address emergency maintenance.
If required, manage conflict resolution.
Communicate with tenants:
- Upon tenants moving in, provide helpful information such as the garbage collection schedule and other municipal information.
- Utilize Twitter and Facebook to communicate community information.

Maintenance Services

Perform minor maintenance/repairs, such as painting, plumbing, etc.
Manage larger repairs and projects, and oversee vendor relationships.
Arrange for professional cleaning services for current tenants and/or when tenants vacate.

Pricing of Services for Property Investors (Owners/Clients)

The typical price structure is:

50% of first month's rent.
10% of each month's rent thereafter.
Hourly rate for maintenance and other related activities.

Services for Rental House Hunters

Assist hunters with assessing options and finding their new home-sweet-home. Services include:

Providing hunters with information on locations within the St. John's metro area which meet their needs.
Researching available rental properties based on hunters' wish lists.
Visiting listings on hunters' behalf.
Meeting and negotiating with landlords.